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Refunds For orders not yet collected

  • Refunds are only available if your order is cancelled 7 days before the collection date.
  • Change requests to orders, must be submitted a minimum of 7 days before the collection date. There is no guarantee we can accommodate changes with less notice.
  • All cancellation, refund and change requests must be made to info@sweetbonescompany.com.
  • If applicable, refunds will be issued to the card you paid with, alternatively you can request a gift voucher.
  • If you do not pick up your order, we do not give a refund.
  • If you try one of our products and just don’t care for it, then we hope you try something different next time; however, a refund will not be given.
  • No refund will ever be given for an amount in excess of the original purchase price regardless of circumstance.
  • Sweet Bones Company reserves the right to modify its exchange/return policy at any time.

Refunds For orders already collected

  • If you try one of our products and just don’t care for it, then we hope you try something different next time; however, a refund will not be given.
  • Remember, you type it, we pipe it. If there is an error with any messages and it matches what you submitted, no refund will be given.
  • Cake decoration may vary in appearance from those pictured due to different baker decorating styles. If you are unhappy with the decoration, you can email info@sweetbonescompany.com within 2 days of the order collection date with photos and details. We will assess your claim and determine if we can offer a refund based on the situation. We will get back to you within 3 business days hours of your complaint.
  • If it’s determined that you are eligible for a refund, this will be issued as a store credit in the form of a gift voucher.

Returns

  • As our product is perishable, we can not accept returns for any items.

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The date that won’t disappoint 😘 Our Almond Date Thickshake ⚡ A creamy blend of almond milk, sweet bananas, and dates, all lifted with a hint of cinnamon. Ty has made a house cinnamon syrup that lines the jar for an extra depth of flavour, while a hearty scoop of @futureswirl’s unmissable oat ice cream…
Our cake slices this week are our classic Apple Crumble, and this delightful new Chocolate, Pear and Walnut!! 🍐🍫 Both bring a delicious moment of peace to your coffee or tea rituals. This cake slice in particular is wonderfully different! 🌟 Try a piece subtly heated, and paired with our creamy house-made coco whip for…
Spring has arrived!! 🌻🌿 💛 Calling out to our wonderful community members that are gardeners or anyone who wants to get their green thumb on this Spring!! 💛 We have a lot of fresh Organic Waste here (fruit and veg scraps, coffee grounds etc), and we want to share it with any local gardeners that…
📚 The perfect study and work fuel! If you're having a day in need of your best energy and mindset, our Big Breakfast is the fuel you need. Lightly toasted sourdough, garlic and herb tomatoes, tofu scramble, smashed avocado, coconut bacon, smokey beans, roasted mushrooms and spinach, and a wedge of lemon 🍅🍋🫘🥑 Oh and…
Today's muffins...? You'll just have to find out! 👀 We can guarantee two daily comforts. Banana-based bliss or an apple-based patty pan full, topped with our delightful crumble 🍌🍏 The rest of the fun and flair is up to our creative bakers each morning!! 🎨 Pop your head in and see what's fresh today! Your…
Our colourful special this week from the kitchen is The Rainbow Wrap 🥕🥒🫜 House marinated tofu with fresh carrot, beetroot, spinach, cucumber and tomato. These awesome flavours are brought together with a cashew tamari dressing and hugged in a golden, toasty wrap. Add avo for extra goodness!! 🥑✨ Simple wholesome flavours with a bit of…

Scullin

PH: 0466 636 101

SHOP 3, 3 SCULLIN PLACE
SCULLIN, CANBERRA


HELLO@SWEETBONESCOMPANY.COM


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